Privacy Policy

Who we are

MyShopMate is a registered business name of C&N CONSTRUCTION PTY LTD ABN 64663330934. In this policy, references to MyShopMate, we, us, and our mean that business.

You can contact us at hello@myshopmate.com.au.

What we collect

When you join the waitlist, we collect personal information you provide directly to us, including:

• your email address
• your email marketing subscription status
• basic technical and delivery information connected with waitlist emails, such as timestamps, bounce status, unsubscribe status, and similar mailing-list records

We do not ask for payment details through this website. We do not create an in-app account for you when you join the waitlist.

How we collect personal information

We collect personal information when you:

• submit your email address through the waitlist form
• contact us directly about the waitlist or this website

Why we collect it

We collect and use personal information to:

• manage the MyShopMate waitlist
• send occasional launch updates and related product news
• manage unsubscribes, bounces, suppression, abuse prevention, and mailing-list administration
• respond to support, privacy, or waitlist enquiries

Email provider and overseas disclosure

We use Mailchimp to manage waitlist signups, launch updates, unsubscribes, and related mailing-list administration. This means your personal information may be processed by Mailchimp and its service providers outside Australia, including in the United States and other countries where they operate.

By submitting your email address, you acknowledge that overseas recipients may handle your information for these purposes.

Cookies, analytics, and tracking

At launch, this website does not use advertising trackers and does not use analytics cookies for behavioural advertising.

If we add analytics, tracking, or advertising technologies later, we will update this Privacy Policy before those tools are enabled.

How we store and protect personal information

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. No method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

Retention

We keep waitlist information for as long as reasonably necessary to manage the waitlist, send launch updates, maintain unsubscribe and suppression records, comply with legal obligations, resolve disputes, and protect the integrity of our mailing list.

Your choices and rights

You can unsubscribe from launch emails at any time by using the unsubscribe link in the email.

You can also contact us at hello@myshopmate.com.au to request access to, correction of, or deletion of your personal information held for the waitlist.

Complaints

If you have a privacy concern or complaint, contact us first at hello@myshopmate.com.au with enough detail for us to investigate. We will review your complaint and respond within a reasonable time.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be published on this page with an updated effective date.

Effective date: 5th August 2026